메뉴 건너뛰기

XEDITION

Board

UK Regulators Tell Airlines: Minimize Flight Disruptions Or Face...

DorisQ5790471423002 2022.10.11 09:01 조회 수 : 0

LONDON, July 21 (Reuters) - Britain's competition and aviation regulators warned airlines on Thursday of potential enforcement action if travelers faced more flight disruptions and cancellations through the summer.

The warning comes at a time of widespread disruption at airports caused by staff shortages, including long queues and canceled flights, as airlines struggle to keep up with a surge in demand after the COVID-19 pandemic.

"We are concerned that consumers could experience significant harm unless airlines meet their obligations and minimize flight disruptions throughout the summer and beyond," the Competition and Markets Authority (CMA) and the Civil Aviation Authority (CAA) said in a joint open letter to airlines.

The CMA and CAA said some airlines may not be doing everything they can to avoid "harmful practices," such as selling more tickets than they can reasonably expect to supply and failing to provide customers with clear information, including about the risk of cancellations.

They also warned airlines they needed to support customers whose flights are canceled, by offering alternative routes and alpha777 providing effective communication, as well as paying refunds promptly.

The two regulators said they were considering evidence and if they found consumers continued to face serious problems, they would consider further action including enforcement.

They did not mention any airlines by name in their letter, but acknowledged some carriers had performed better than others in keeping customers informed beforehand about cancellations.

image.php?image=b19objects032.jpg&dl=1

The government has stepped in to try to help ease disruption at airports.

Last month, Britain temporarily relaxed rules around airport slots to allow airlines to devise realistic flight schedules, while this month it launched a so-called aviation charter to help ensure passengers know their rights. (Reporting by Muvija M, writing by Sachin Ravikumar, Editing by Kylie MacLellan)

번호 제목 글쓴이 날짜 조회 수
28798 Top Five Reasons Why Everyone Should Learn Coding DamonPhelan9262 2022.02.02 0
28797 Top Five Reasoned Explanations Why Everyone Should Learn Coding Numbers89104085177924 2022.02.02 0
28796 How To Create An Awesome Racing Game With Unity JuliaOShaughnessy888 2022.02.02 0
28795 How Exactly To Create An Awesome Racing Game With Unity Felicitas37B771 2022.02.02 0
28794 How To Develop Mobile Apps And Make A Name For Yourself In The Industry OrlandoMinaya6815565 2022.02.02 0
28793 Top Five Explanations Why Everyone Should Learn Coding TraceyBetts2504 2022.02.02 0
28792 How To Develop Mobile Apps And Make A Name For Yourself In The Industry EdwinaChambless33 2022.02.02 0
28791 Top Five Explanations Why Everyone Should Learn Coding RobinVisconti45732 2022.02.02 0
28790 How To Develop Mobile Apps And Make A Name For Yourself In The Industry LachlanSchuler3 2022.02.02 0
28789 How To Develop Mobile Apps And Make A Name For Yourself In The Industry MelissaChampiondeCres 2022.02.02 0
28788 Top Five Reasons Why Everyone Should Learn Coding HassanHiggs3193641 2022.02.02 0
28787 Top Five Explanations Why Everyone Should Learn Coding Elizabeth069224907 2022.02.02 0
28786 Top Five Reasoned Explanations Why Everyone Should Learn Coding GilbertBehm7943708 2022.02.02 0
28785 How To Develop Mobile Apps And Make A Name For Yourself In The Industry Kelsey4413685103 2022.02.02 0
28784 How To Develop Mobile Apps And Make A Name For Yourself In The Industry ShantaeHeffner5875 2022.02.02 0
28783 Top Five Reasoned Explanations Why Everyone Should Learn Coding Clemmie67D959774450 2022.02.02 0
28782 Top Five Reasons Why Everyone Should Learn Coding JakeBenny332004633 2022.02.02 0
28781 Just How To Create An Awesome Racing Game With Unity Cheryl2840397801 2022.02.02 0
28780 How To Develop Mobile Apps And Make A Name For Yourself In The Industry RodgerSheehy203 2022.02.02 0
28779 Top Five Explanations Why Everyone Should Learn Coding VanceKenney04749286 2022.02.02 0
위로