Abstract This scrutiny aimed to identify the factors influencing on electronic banking services provided by Jordanian banks. Perceived usefulness, ease of use, trust, privacy and security and ease of use are the factors investigated in this study. A sample of 300 clients vigorous at King Abdullah the academy Hospital staff who were active bank accounts in swing local banks in Jordan was selected, randomly. To mass the primary data, the examination used a questionnaire design based on a 5-point scale. Results of the psychotherapy found that perceived usefulness, ease of use, trust and privacy directly and approvingly influenced on e-banking usage. user-friendliness was found to have no effect upon e-banking services. The examination recommends that an settlement the factors affecting e-banking is totally essential for the practitioners who plan extra ways of banking services in the current competitive environment.
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